The Music Treasures Guarantee
Music Treasures guarantees each and every product.
If you are unhappy with any item we
will gladly refund the purchase price, less shipping. Should you
wish to return merchandise for refund or replacement, it is very
important that you follow the procedures outlined below: RETURNS
ARE EASY - Items are sometimes damaged in shipping. If you receive
damaged or defective merchandise, contact us right away. We'll rush
replacements to you and arrange for pickup of the damaged items. If
you are not happy with an item for any other reason, just call
customer service within 2 weeks of receipt and return the
merchandise by the post office or UPS prepaid. We do not give
refunds or exchanges for books, personalized awards, records, CDs,
audio tapes, candy, harmonicas, or other wind instruments, EM
Winston band instruments excluded. Shipping costs are
non-refundable. We will not accept unauthorized returns. All
products returned must be in resalable condition. No credit is
given for unauthorized returns.