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The Music Treasures Guarantee

Music Treasures guarantees each and every product.

If you are unhappy with any item we will gladly refund the purchase price, less shipping. Should you wish to return merchandise for refund or replacement, it is very important that you follow the procedures outlined below: RETURNS ARE EASY - Items are sometimes damaged in shipping. If you receive damaged or defective merchandise, contact us right away. We'll rush replacements to you and arrange for pickup of the damaged items. If you are not happy with an item for any other reason, just call customer service within 2 weeks of receipt and return the merchandise by the post office or UPS prepaid. We do not give refunds or exchanges for books, personalized awards, records, CDs, audio tapes, candy, harmonicas,  or other wind instruments, EM Winston band instruments excluded. Shipping costs are non-refundable. We will not accept unauthorized returns. All products returned must be in resalable condition. No credit is given for unauthorized returns.

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