The Music Treasures Guarantee
Music Treasures guarantees each and every product.
If you are unhappy with any item we will gladly refund the purchase price,
less shipping. Should you wish to return merchandise for refund or replacement,
it is very important that you follow the procedures outlined below:
RETURNS ARE EASY - Items are sometimes damaged in shipping. If you receive
damaged or defective merchandise, contact us right away. We'll rush
replacements to you and arrange for pickup of the damaged items. If you are
not happy with an item for any other reason, just call customer service
within 2 weeks of receipt and return the merchandise by the post office or
UPS prepaid. We do not give refunds or exchange books, records, CDs, audio
tapes, candy, harmonicas or other wind instruments, EM Winston band
instruments excluded. Shipping costs are non-refundable. We will not
accept unauthorized returns. All products returned must be in resalable
condition. Unauthorized returns will be returned to the sender.